Frequently Asked Questions

Where will my order be sent from?

Your order will be shipped directly from our factory. Dominican Republic ,Tamboril (La capital Cigarros)

When will I receive my order?

You will receive your order in 8-12 working days. From USPS (The United States Postal Service )

How long does it take to ship my order?

Usually, it ships the next business day.

Do they offer international shipping?

We offer free shipping to the USA and Canada, but availability is subject to restrictions, and shipping costs may vary.

What forms of payment do you accept?

We accept major credit cards, Visa, MasterCard, Discover and American
Express. and all payments must be made in US dollars."

How can I track the progress of my order?

We will provide you with a tracking number and a receipt for your convenience.

What if my order arrives damaged?

we strive to ensure your items reach you in perfect condition. In the rare event of damage, please contact us within our 14-day return policy. Please note that any damaged material must remain unaltered and in its original condition

Do you accept returns?

"We accept returns only for damaged items or packages within a 14-day return policy. Otherwise, returns are not accepted."

The history of Cabreras Cigars

After having worked for companies such as Puros de Villa González, Island Breeze, Tabacalera la Palma and CHESS cigars, Willis Cabrera decided to found his own company in 1996 with the first brand, CABRERAS, based on quality, consistency and good tobaccos. With the vision of satisfying a demanding consumer without breaking their pockets, Willis committed to creating cigars that combined the best tobacco tradition with affordable prices. Now, after years of success, Cabreras Cigars is back in the US market, ready to once again offer its unmatched smoking experience to all lovers of good tobacco.